VIK PATEL

A highly successful sales professional with strong management abilities able to build exceptional sales teams with the highest rankings, and greatly enhance the success of a forward thinking growth orientated organization. An self-starter and highly motivated sales leader with excellent interpersonal and communication skills, who demonstrates the ability to promote products, secure and develop key accounts to maximize company profits. Core competencies:

DHL Express - Sr. Sales Performance Manager                                                  September 2007 - Present

Due to my success as a District Sales Manager, I was selected to develop and implement a Sales Management Process for the US. After training three Regional Sales Directors, thirteen Sales Managers and 75 Sales Representatives on the new Management Process, I was tasked to ensure adoption of the process over a nine state Sales Area.

• Directed and managed 13 representatives over multi-state area.
• Oversaw the execution of the Sales Management Process which was developed to ensure an effective approach to managing the Sales Pipeline through individual Territory Planning Session with Sales reps.
• Perform sales gap analysis within each sales district, using Scorecards and Dashboards developed by the Sales Performance Team.
• Conducted four District Sales Performance reviews every month, reporting back findings directly to the Executive Vice President of Sales, with coaching plans for individual District Sales Managers.
• Improved quality of sales pipeline in three months to reflect actual targeted customers of 75 Sales rep and advance the overall effectiveness of individual coaching sessions.
• Through direct coaching with Sales Managers, make recommendations on addressing sales gaps.
• Work with the Sales Support department to validate appropriate sales metrics and reporting capabilities.
• Educate sales force on US Census Bureau Changes in Export Regulations through a series of Web Conferences and prepare customer facing reference guides.
• Certified as First Choice Bronze Champion (equivalent to a Lean Six Sigma Green Belt).

DHL Express - District Sales Manager                                                         January 2005 – September 2007

Promoted to District Sales Manager and relocated to Atlanta after being recognized for acquiring and maintaining high impact complex customers in Savannah. Directed to rebuild a failing Sales District ranked 76 out of 80 in 2004.

• Successfully led a team of seven sales reps and one administrative assistant in a multi-state
• Grew 2006 Shipments over prior year by 39%, representing an increase of 300k shipments.
• Through 133% of revenue attainment , representing growth of $4m, my sales District was awarded Presidents Club Gold in 2006, ranking 2^nd in the country.
• Developed and promoted 9 sales team members to core functional areas of the company in two years with zero negative turnover.
• Devised and deployed dynamic sales pipeline tool leading to more effective weekly rep coaching sessions.
• Collaborated with counterparts in operations to ensure seamless on boarding or new business and address any customer opportunities.
• Selected to attend Trade Mission to Guadalajara, Mexico to represent DHL Express in 2006.

DHL Express - Account Representative                                                        August 2003 - September 2005

Recruited by DHL to develop and acquire new business opportunities within an assigned geographic territory.

• Utilized strong communication, presentation, and negotiation skills to executives to close new business.
• Recognized for high impact complex sales in the Savannah market which led to a 120% attainment in the first year, representing over $200k in new business.
• Used local networking opportunities with business groups to meet decision makers within the community.
• Participated in speaking engagements to represent DHL in Local Business Club meetings, highlight changes in international shipping regulations.

Savannah Music Festival - Director of Development                                               May 2001 – August 2003

The Savannah Music Festival presents world-class musical arts that stimulate arts education and foster economic growth. During my time there I researched and secured corporate and individual donations. Successfully managed and cultivate existing relationships with donors. 

• Prepared, presented and negotiated sponsorship opportunities annually for various events and programs during the festival, in excess of $600k per year.
• Wrote and secured grant funding from multiple private and governmental foundations leading to over $500k a year.
• Led individual donation campaigns three times a year through mail solicitation generating over $100k annually.
• Supported marketing needs for the Festival to ensure donors received the necessary recognition during events throughout the year. 

 Byrd Cookie Company, Inc - Business Services Manager                                            June 2000 – May 2001

One of the country’s top gourmet cookie manufactures since 1924. Recruited by president of the company to run and manage the back office functions of the company.

• Led Customer Service team and improved customer satisfaction by 85% over three months through the  implementation of specific quality measures during the time of order entry and shipping.
• Oversaw shipping department and negotiated UPS Shipping contract.
• Directed payables and receivables groups and reduced Days Outstanding balance from 65 days to 30 in four months, through the implementation new procedures. 

Savannah Area Chamber of Commerce - Senior Accountant Executive       June 1998 – June  2000

100% commission sales role to acquire new memberships for the Chamber of Commerce and Visitors Bureau.

• Top Sales Executive in the Chamber in the first year with sales in excess of $150k and over 200 new memberships.
• Responsible for selling Annual Chamber Trade Show booths and advertising for visitor brochures, always exceeding sales goals and sold out.
• Worked directly with FORBES Magazine to sell advertising for a Special Economic Development section for the Savannah area in Spring of 2000 – Exceed all sales goals for this project.

Kingston University, London – Bachelor of Science                                                                                1994

• Business Administration with Chemistry

slyderpatel@gmail.com • www.linkedin.com/in/vikpatel • www.jobfox.com/people/VikPatel

(H) 912-480-0418 • (C) 912-306-0854